Bing News mobile app (2013)

Problems

  • V1 Bing News app for Windows Phone 8 contained bugs and user experience issues due to shortcuts and simplifications taken during rushed development
  • Strategic content partners wanted app to include user "upsell" features such as content paywall login
  • Brand new Windows Phone 8 OS platform did not have many news apps, and newspaper publishers did not want to invest in developing a new app on a new platform with proven user base 

Process

  • Utilized user-centered design process to identify and prioritize feature areas based on contextual inquiry in usability studies
  • Utilized Windows Phone emulator and Fiddler to identify and investigate bugs, such as identifying issues with the JSON analytics data reported by the app
  • Collaborated with Bing apps shared platform team on identifying and prioritizing feature development for headlines list and article reading experiences
  • Ensure app has been verified to comply with mandatory release criteria for accessibility, internationalization, globalization
  • Collaborate with newspaper publishers on ingesting newspaper content into Bing News backend service in return for building & publishing "white-label" app branded for the newspaper that utilizes same backend service.

My role

  • Planned and coordinated front-end design & development for user experience feature improvements such as "graying out" headlines of articles read displaying timestamp of recently published articles in red color
  • Collaborated with premium content partner relationships with New York Times and Wall Street Journal on front-end design & development for custom content partner features such as content paywall.
  • Managed compliance and validation of Microsoft public release criteria requirements (e.g. accessibility, internationalization, globalization)